**Online Purchase Terms**
**Orders**
All items must be paid for in full at the time of purchase. All orders are subject to these Online Purchase Terms, The Crystal Oracle Shaman’s Website Terms and Conditions: [https://thecrystaloracleshaman.com/terms](https://thecrystaloracleshaman.com/terms), and The Crystal Oracle Shaman’s Privacy Policy: [https://thecrystaloracleshaman.com/privacy-policy](https://thecrystaloracleshaman.com/privacy-policy). All orders are final. There are no refunds or exchanges.
**Business Hours**
Our business hours are 10:00 a.m. – 6:00 p.m. Eastern Standard Time. Telephone orders may be made at 1 954 9951006, Monday through Friday. If you reach our voicemail, please leave a message and we will promptly reply. Or contact us via WhatsApp.
**Shipping**
All orders generally ship within five (5) business days, unless otherwise noted in the product listing. Custom items will be shipped within two to three (2-3) weeks after the purchase date. All items are shipped via USPS, UPS, or another common carrier. The Company is not responsible for any lost or damaged orders; ownership is transferred at the time of shipment in Hallandale, FL, or, if it is a digital product, when made available to the customer. All domestic shipments are made via USPS and may be tracked with a location once shipped. Your tracking number will be sent to you directly once your item is shipped. Insurance is not included, and we recommend you opt for it as most of our treasures are delicate or fragile.
**Payment Options**
Terms of payment are within the Company’s sole discretion, and unless otherwise agreed to by the Company, payment must be received prior to the Company’s acceptance of an order. Payments for products may be made by credit card or some other pre-arranged payment method unless credit terms have been agreed to by the Company. Orders are not binding on the Company until accepted by the Company.
**General Terms**
We may revise and discontinue products at any time. We reserve the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice.
By placing an order with the Company, you agree that you are buying the Company’s products for your own use only, and not for resale.